09/07/2010 - Toronto - - SR. ACCOUNT EXECUTIVE- TECHNOLOGY BASIC QUALIFICATIONS: The senior account executive must have at least two years of relevant experience in public relations and/or related fields including research, advertising, management consulting, media and publishing.
QUALIFICATIONS: S/he will have a proven ability to lead and manage multiple small or medium-sized projects simultaneously. S/he will have a clear understanding of her/his clients' businesses and their missions, as well as their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc. S/he will have demonstrated ability to help develop communications plans, implement public relations tactics and impart knowledge to junior account team members. S/he should be able to perform well under pressure and be a team player. S/he will have good research, writing and editing skills, as well as the ability to interact with clients professionally and maintain relationships with media members. A bachelor's degree from an accredited college or university is preferred.
RESPONSIBILITIES:
A senior account executive is responsible for the supervision of account work performed by more junior staff. S/he will demonstrate the ability to manage up as well as manage across with her peers and mentor account team members. S/he will learn Edelman's various consulting processes/approaches, including public engagement, message workshops, master narrative assignments, brand engagement, social media campaigns and stakeholder mapping exercises and be able to support account teams in the execution of these processes for clients.
Client Service
Demonstrate understanding of key client information, including general business strategy, industry trends and issues, products/ services, key opinion leaders, customers and competitors
Contribute to creation of communications plans to meet client objectives
Manage multiple projects for multiple clients from concept to completion by anticipating challenges, troubleshooting problems, proposing solutions, offering client counsel, overseeing quality, and ensuring deadline and budget adherence
Contribute to client correspondence (i.e., daily updates, activity reports, etc.) Play key role in developing key messages in keeping with clients' objectives
Demonstrate the ability to write, edit and proofread to create high quality internal and external communications content
Demonstrate an understanding of the differences in writing styles depending on the outlet, channel and audience (online, social network, traditional media, etc.)
Demonstrate research abilities to support client programs
Coordinate and help plan media outreach programs including tours, events, conferences, VNR/B-roll, interviews and new media outreach
Demonstrate practical understanding of visual communications, desktop multimedia, social media and the digital landscape and how to incorporate these into client programs
Demonstrate an understanding of research techniques to assist with various Edelman consulting processes, including analysis of media coverage and online conversation (volume and tone), and identification and categorization of various stakeholders, including organizations and individuals to be engaged by clients Communicate effectively with team members
People Engagement
Contribute to performance appraisal process for peers and managers
Oversee work products of more junior staff to ensure quality and consistency
Coach and support more junior staff providing challenging opportunities for growth
Provide ongoing, constructive feedback to junior staff consistently
Take responsibility for personal tactical growth and development using available resources such as Edelman University, on-the-job training and mentoring
Assist in recruiting, interviewing and selecting junior staff
Business Development
Participate in new business process, including research, audits, idea contribution and proposal preparation Develop network of industry contacts; participate in relevant professional associations
Participate in cross-practice and cross-geographical teams to provide clients and prospects with the most compelling team and proposal
Financial Planning and Management
Demonstrate understanding of financial concepts at the project level, such as budgeting pricing structure (hourly vs. retainer accounts), overservicing and profitability
Understand and participate in agency billing and invoicing procedure
Record and submit time, expenses and POs to the right project codes on a timely basis ideally daily, but no later than weekly
Manage vendors to ensure budget adherence and value of services purchased
Demonstrate ability to troubleshoot client budget issues
Facilitate discussions between client and agency billing departments as necessary
Assist project managers on tracking and monitoring financials (e.g., budget vs. actual)
Follow all Edelman financial policies and procedures
Leadership
Demonstrate behaviors consistent with Edelman's values (Quality, Integrity, Respect, Entrepreneurial Spirit, Mutual Benefits) and Code of Ethics and Business Conduct
Demonstrate effective supervisory and effective task delegation abilities by setting clear expectations and deadlines, providing needed resources, monitoring progress and providing feedback
Manage up, across and down
Help coach and motivate junior staff to produce quality work
Commit to continuous learning and improvement of your technical and leadership skills
Set and pursue challenging stretch goals for yourself
Live in color and encourage junior staff to do so by exploring and being active in the world outside of work, including the arts, culture, politics, literature, charitable organizations and/or other personal passions
Product Capability and Development
Learn about Edelman's various capabilities and intellectual property
Contribute ideas about how to improve current capabilities and develop new ones
Aid in the implementation of new capabilities
Stay up to date with emerging technologies and trends and demonstrate understanding of how they integrate into communications programs
09/07/2010 - Toronto - - ACCOUNT DIRECTOR - CORPORATE The Account Director must have at least eight to ten years public relations experience, with people management and budget management expertise.
About Edelman: Edelman is the leading independent global PR firm. No one owns us, so we are free to think. Independently. To listen, question and evaluate with an open mind unrestrained by conventional wisdom - and then decide for ourselves. For more than half a century we have been a creative and thought leader. We invented the media tour; created litigation and environmental PR; and were the first to employ the Web in crisis management. That's just the beginning.
Today we're on a mission: to make public relations the lead discipline in the communications mix, because only public relations has the immediacy and transparency to build credibility and trust.
Qualifications: The ideal candidate will be an experienced Corporate generalist with significant experience working with some of Canada's most well known companies. Requirements include knowledge of digital communications and social media, as well as a broad understanding of all facets of Corporate communications including reputation building, crisis and issues management, media relations and employee communications. Candidates must display strong leadership qualities and bring a demonstrated track record of leading teams in the development and execution of successful public relations strategies that measurably drive client business objectives.
Responsibilities:
" Lead and direct client service, new business development, organizational development, staff training and development and quality control of account teams by serving as a key interface with clients
" Provide leadership in day-to-day account activity, media relations, strategic client counseling, staffing projects effectively and managing client expectations
" Identify, respond to and lead new business pitches
" Supervise writing and editing according to clients' marketing and business goals
" Manage billing and client contract negotiations
" Directly supervise up to three staff members
09/07/2010 - Toronto - - ACCOUNT MANAGER - CORPORATE Today we're on a mission: to make public relations the lead discipline in the communications mix, because only public relations has the immediacy and transparency to build credibility and trust.
Qualifications: The ideal candidate will be a Corporate generalist with knowledge of digital communications and social media, as well as an understanding of all facets of Corporate communications including reputation building, crisis and issues management, media relations and employee communications. Candidates must display strong project management and media relations skills and bring a demonstrated track record of developing and executing successful public relations strategies that measurably drive client business objectives.
Responsibilities:
* Build strong relationships with clients and operate as day-to-day client contact and account team lead on multiple client accounts
* Research, develop and project manage strategic and tactical implementation of client programs, events and media relations campaigns, leading materials development, media pitching, and results tracking/monitoring
* Coach and mentor junior team members by effectively delegating work and providing frequent and constructive feedback
* Support RFP submission and new client pitch processes and teams through research, brainstorming, industry and competitive analysis, and stakeholder assessments
* Manage billing, profitability and client reporting
09/07/2010 - Toronto - - SENIOR ACCOUNT MANAGER - CORPORATE Experience: The Senior Account Manager must have at least five to eight years of public relations experience, with people management and budget management expertise.
Today we're on a mission: to make public relations the lead discipline in the communications mix, because only public relations has the immediacy and transparency to build credibility and trust.
Qualifications: The ideal candidate will be an experienced Corporate generalist with significant experience working with some of Canada's most well known companies. Requirements include knowledge of digital communications and social media, as well as a broad understanding of all facets of Corporate communications including reputation building, crisis and issues management, media relations and employee communications. Candidates must display strong leadership and project management qualities and bring a demonstrated track record of leading teams in the development and execution of successful public relations strategies that measurably drive client business objectives.
Responsibilities:
* Own the client relationship, managing day-to-day account activity, strategic client counseling, effective project staffing and client expectations
* Lead client service, organizational development, staff training and development and quality control on multiple client accounts
* Oversee the development and execution of media relations campaigns for proactive, reactive and issues management initiatives, providing ongoing strategic analysis of program results
* Develop, write and edit strategic communications and stakeholder materials with a demonstrated understanding of client business, marketing and communication objectives
* Manage billing, account profitability, and RFPs
* Directly supervise up to two staff members
